In response to HCAF’s request for updates on the roll-out and implementation of the new Level 2 Background Screening requirements, we received this update from AHCA. HCAF has been communicating the questions raised by our members to senior AHCA staff over the last weeks to let them know of the challenges facing home care providers and their prospective employees. We also asked that AHCA create a summary document that addresses the frequently asked questions we have posed to them. You can find the summary document on the HCAF website under “Quick Links”, “Background Screening Updates” and also on the AHCA website under “Background Screening”. You might want to print out this helpful document for easy access in the future.
AHCA’s message begins here:
Live Scan Vendor update:
As of Friday, August 13, 38 additional live scan sites have been added to the Vendor list or the Cogent active locations web page last week. There are now over 100 Live Scan locations posted and many providers who are choosing to set up their own LiveScan machines (in house). Many of the DMV sites are now active on the Cogent website and more are expected to come online next week (please check the AHCA website for updates).
Social Security Numbers missing from screenings (this notice was sent to all users of the password protected AHCA BGS Results Website):
AHCA has received a large number of screening results from LiveScan vendors submitted since August 2, 2010, that do not contain a Social Security Number for the person who was screened. Without the Social Security Number we cannot post the screening results in the AHCA Background Screening Results Website.
If you have checked the AHCA Background Screening Results Website and are unable to find screening results of a LiveScan screening submitted more than 7 days ago, the Social Security Number may be missing. To correct, please fax the Names, Dates of Birth and Social Security Numbers for each missing screening result to: (850) 487-0470. Results will be corrected and posted to the AHCA Background Screening Results Website.
Please be sure that all future screening candidates provide their Social Security Numbers at the time their prints are scanned.
Background Screening Phone System
AHCA expects to implement an improved phone system in the Background Screening section this week which will assist with call volume and response.
Background Screening Resource document
AHCA has finalized the Background Screening Resource document, and tried to address the questions that have been submitted. They will be posting this on the Background Screening website this week, and expect to add to this document over time but will always update the footer date when changes are made.
Your association is working hard for your interests and to keep you updated on this critical issue.
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